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NatWest Fake Emails Warning

NatWe

 

Customers across the UK have been warned after reports that there have been a surge in emails from criminals impersonating banks.

There have been 151 reports of fraudulent emails sent to NatWest customers over the last two weeks, according to reports from Action Fraud.

In the emails, victims are told that their online banking contact number has been changed and then prompted to click an email to “cancel the request”.

The link will lead to a page asking for financial information, meaning the fraudsters are then able to access the victim’s bank account.

To avoid falling foul of these scams, NatWest has issued advice and highlighted red flags to watch out for when receiving suspicious emails.

People should be cautious of emails that urgently ask for financial information, often asking them to make quick payments which creates a sense of panic and attempts to rush decision-making.

Emails can also be used to trick people into sending funds to different accounts for “safe-keeping” purposes.

A spokeswoman for NatWest said: “Your bank or the police will never ask you to transfer money to a safe account or ask for your full PIN, password or passcode.

“The bank won’t phone you and ask you to approve a payment– only approve payments
that you know you’ve made yourself.”

Those who receive unexpected contact from the bank should reach out to them directly instead of using a known email or phone number.

The company warned people to never respond to emails asking you to divulge your full pin or password and that official NatWest emails would only ask for random characters.

Anyone who thinks they may have received a fraudulent email has been asked to forward the email to report@phishing.gov.uk

If you have been scammed and need help to recover your money fill out our Fraud Reclaim Form or call us for advice on 0333 9998791.